FAQs – Live Webinars

We are here to help you every step of the way, to ensure that you have a successful experience with your live webinar.


How do I register for a live webinar course?

  1. Click on Live Webinars
  2. Find your course
  3. Click “Enroll Now”
  4. Create an account or log in to an existing account
    Complete payment information
  5. Once you have verified your information, click “Order Now”. You will then see a “Thank You” message.
  6. You will be emailed your order information and the link to log in.
  7. You may also click on Online Course Participants in the upper right corner of the site and user your username and password to login
  8. Once logged in you can click on the title of the live webinar.
  9. You will need to complete the pre-test and download the handouts prior to the day of the live webinar.
  10. You will receive an email with details for how to access the live webinar.

What are the advantages of a live webinar?

Live Webinars allow interaction with instructors, much like face-to-face courses, and live webinars are convenient. No need to leave home. No time or money is spent on travel or lodging. No special equipment is required.


Where do I get help?

If you still need assistance, you may contact us at help@greatseminarsonline.com


I have never taken a live webinar, how does it work?

Taking our live webinar courses is a simple and enjoyable process. If you have experience using a web browser to access websites on the Internet, you will have no problem taking our courses online! We also utilize Zoom, an easy to use webinar tool that you can download to your computer. You can download Zoom at https://www.zoom.us

You will receive an email closer to the day of the webinar which will contain the link to the Live Zoom Webinar. You will also be able to find the link on the course page. You will be asked to provide a username and password to access this page when you register. In order to verify that your device works with Zoom you may click here to test your device.


Can you explain to me how educational contact hours work?

A certificate of attendance for contact hours of educational activity (e.g., 5 contact hours, 5 CEUs or 0.5 CEUs depending how your Practice Act determines CEUs in your state) will be awarded to registrants upon completion of a course. You are responsible to make sure that the course you wish to take is approved by your state CEU authority. Check our CEU Approvals for each course on the course page. If you have questions or the course you wish to take is not approved in your state, please feel free to contact us at ceus@greatseminarsonline.com to discuss your options.


Is my tuition tax deductible?

Your tuition is tax deductible. All expenses of Continuing Education (including registration fees, travel, meals, and lodging) taken to maintain or improve professional skills are tax deductible according to Treasury Regulation 1.162-5 Couglin vs. Commissioner, 203 F2d 307.


For live webinar courses, do I need to sign on or be on the computer at a certain time?

Yes! Once you register for one of our live webinars, you will receive an email explaining the technology and when you need to be signed in and participating.


What kind of computer or mobile device do I need to take the online courses? Do I need special software?

Any modern computer or tablet should allow you to access our online courses or recorded webinars; both Mac and Windows, iOS or Android is supported. You will not need any special software, other than an up-to-date web browser.


What kind of Internet connection do I need for online courses?

You will need a hi-speed connection to access our online seminars. If your internet speed is too slow, some of the videos may be difficult to play all of the way through. Most residential internet connections (cable or T1) will be fine. If you currently use dial-up, you will need to access the course from another location.


What do I do if I have problems completing a live webinar course?

Great Seminars and books employs a help system that will assist you throughout your coursework. If you experience technical problems, you may email us at help@greatseminarsonline.com Please describe the technical problem in as much detail as possible. This will enable us to help you more quickly.


What kind of proof will I have that I have taken your seminar?

Once the webinar is completed you will go back to the online course where you took the pre-test and downloaded your handouts. You will then need to complete the post-test and the course evaluation. You will then see a link to download your certificate. You will be issued a PDF certificate upon completing a live webinar course that will detail your participation in the seminar.


What is required to complete a live webinar and receive my course certificate?

A passing score of 70% or higher is required on the final exam before you may download the course completion certificate. Scores of less than 80% indicate a failure to understand the material and the test will need to be taken again until a passing score has been achieved.  To receive a course completion certificate, you must complete the entire course, including the pretest, post-test, videos, and course evaluation.


What is your cancellation policy?

Participant cancellations must be received in writing at least two weeks prior to the seminar date for tuition refund less a $75 administration fee. NO refunds will be made after this date.

In the event that a course is cancelled by Great Seminars and Books, participants will be offered the equivalent number of hours of online or live courses, or a refund. Great Seminars and Books is not responsible for course related expenses that participants may incur such as transportation, lodging or meals.


Can I use more than one discount when purchasing a course?

You may only use one coupon at a time when making a purchase. Loyalty Discount Program applies to regular course price only, cannot be combined with any other offers or discounts.


What kind of courses will you be adding in the future?

We are interested in serving the wide range of needs in the physical and occupational therapy communities, and we are constantly updating course content and developing new courses. Please join our email list (bottom left side of the page) to receive updates about new courses and special promotions. We NEVER share your contact information.


I’m interested in partnering with you to offer a course that I’m developing or would like to develop. How should I contact you?

You can contact us at: info@greatseminarsonline.com